The smart guide to security

Helping you prioritise web security to safeguard your business and give you peace of mind

Server stack with locked cloud and a hand holding a defence sheld

The smart guide to security

Helping you prioritise web security to safeguard your business and give you peace of mind

Server stack with locked cloud and a hand holding a defence sheld

The smart guide to security

Helping you prioritise web security to safeguard your business and give you peace of mind

Server stack with locked cloud and a hand holding a defence sheld

Web security is crucial for protecting your business and your customers. In today's digital age, hackers are always on the lookout for weaknesses to exploit. A security breach can lead to stolen data, financial losses, and a damaged reputation.

By focusing on web security, you're not just protecting information - you're maintaining the trust and loyalty of your customers. Plus, staying secure helps you comply with data protection laws, avoiding potential fines and legal headaches.

In short, prioritising web security safeguards both your business and your customers' peace of mind. So let’s dive in and learn more.

Guiding security principles

Guiding security principles

Keeping your information safe online revolves around three key elements: privacy, accuracy, and availability.

These three elements need to sit in balance with each other.

Keeping your information safe online revolves around three key elements: privacy, accuracy, and availability.

These three elements need to sit in balance with each other.

Privacy

Ensure that sensitive information, like customer details, is only seen by people who are supposed to see it.

Accuracy

Keep your data correct and only able to be altered by authorised persons.

Availability

Ensure that your website and its data are accessible when your customers need them.

Proactivity is also a key concept in effective security management. Managing risks effectively involves spotting potential problems before they become big issues.

Proactivity

Regularly checking your systems for things like outdated software or weak passwords and fixing them promptly.

By being proactive and addressing these issues early, you can prevent many security problems. This not only keeps your data safe but also shows your customers that you care about their safety and privacy.

Understanding common threats

Getting a handle on web security involves understanding some key concepts that help protect your online presence. There’s a whole vocabulary associated with web security, filled with terms like ‘malware’, ‘phishing’, and ‘encryption’, and while the specifics might seem daunting at first, grasping the basics is an essential step in securing your website and data. We'll provide a handy glossary as part of this smart guide pack, to help demystify these terms and get you on your way.

Hackers employ various tactics to infiltrate websites, and being aware of these common threats can empower you to take preventive measures. From deceptive schemes that trick users into revealing sensitive information to sophisticated attacks aimed at disrupting services, the landscape is constantly evolving. But by familiarising yourself and your team with common threats, you can better protect your website and ensure a safer experience for your users. Again, we’ll provide a separate document with tips on common threats and how to spot them.

Male assessing various threats, such as password strength, bugs, permissions
Male assessing various threats, such as password strength, bugs, permissions
Male assessing various threats, such as password strength, bugs, permissions

Protecting your website

Creating a secure website starts with using the right tools and practices. If you're using an established website builder like WordPress, Wix, or Squarespace, many security features are built-in or available as add-ons. These platforms often provide automatic software updates, basic security plugins, and tools to help protect your site. Be sure to enable these features and regularly update your site to benefit from the latest security patches.

For those working with a developer, it's important to communicate your security needs clearly. Developers can implement advanced security measures, such as custom encryption techniques, secure coding practices, and regular vulnerability assessments. Ensure your chosen web developer is familiar with security best practices and can provide solutions tailored to your specific needs. As part of this pack, we’ll provide guidance on the conversations you should be having around security with your developer or agency partner.

Illustration of woman on a video call with a question speech bubble
Illustration of woman on a video call with a question speech bubble
Illustration of woman on a video call with a question speech bubble

Managing access through strong passwords is something you can control easily, regardless of your platform. Use password managers to generate and store complex passwords, and consider enabling two-factor authentication for an extra layer of security.

When it comes to protecting your data with encryption, many website builders and hosting providers offer SSL/TLS certificates, which encrypt data transmitted between your site and its visitors. This is often included in their packages or available as an add-on. If you're working with a developer, they can set up and manage encryption for both data in transit and stored data.

By leveraging these tools and communicating effectively with your developer or platform provider, you can ensure your website is built with security at its core.

Securing your infrastructure

When we talk about your website’s infrastructure, we mean the behind-the-scenes systems like servers and cloud services that keep everything running. If you’re using a website builder, they often take care of a lot of this for you. However, while developers and service providers can help manage these aspects, as the website owner, you're ultimately the one responsible for ensuring your own infrastructure’s security. 

To help keep your servers - the powerful computers that run your site - secure, follow a few simple steps. First, ensure your server software is always up to date, as updates often include important security fixes. Use strong passwords for server access and change them regularly, and if possible, replace or supplement passwords with strong SSH keys. Additionally, set up a firewall to block unwanted traffic and protect your server from potential threats.

When using cloud services, such as online storage or website hosting, select reputable providers known for strong security measures. Enable available security settings, like two-factor authentication, which requires a second form of identification beyond just a password.

If a third party is managing your servers and cloud services for you, ensure you have a robust agreement in place that clearly outlines what security measures they will implement and how frequently these checks and tasks will be performed on your behalf.

Often these behind-the-scenes systems feel ‘out of sight, out of mind’, so it's easy to fall into the trap of assuming that someone else is handling it for you. No matter what arrangements you have in place, as the owner, it's crucial to stay involved in safeguarding your infrastructure and the business assets that sit on them.

Illustration of male reviewing servers and secure cloud storage
Illustration of male reviewing servers and secure cloud storage
Illustration of male reviewing servers and secure cloud storage

Checking for weak spots

Ensuring your website's security is an ongoing process that involves regularly checking for vulnerabilities. Think of it as giving your site a routine health check-up to catch any issues before they become serious problems. This involves running vulnerability scans that identify weak spots hackers might exploit, such as outdated software or insecure configurations. By routinely testing your site, you can identify and fix vulnerabilities quickly to keep your security strong.

To help with this, consider using security scanning software like Nessus, Qualys or SNYK. Although these tools may seem pricey, they can automatically scan your website for vulnerabilities and provide detailed reports on potential issues, giving you a regular heads-up on problems which you might otherwise be unaware of.

In addition to self-checks, consider bringing in cyber security professionals to review your security setup. Security experts can provide a more thorough examination of your systems, using advanced tools and techniques to uncover hidden risks. These professional reviews offer peace of mind and ensure that your security measures are up to date with the latest threats.

SNYK logo
SNYK logo
SNYK logo
Qulays logo
Qulays logo
Qulays logo
Nessus logo
Nessus logo
Nessus logo

Staying compliant

Getting your head around web security also means keeping up with the rule of law on data privacy. This is key for your business; not following these laws can lead to big fines and reputational hurt. These rules set out clear guidelines for how you collect, store, and handle personal info to make sure it's done responsibly and transparently. Knowing which data protection laws apply in your area of the world and to your business is the first step to staying on the right side of these regulations.

Take a fresh look at your compliance by digging into your data practices. This means knowing what data you collect, where it’s stored, and who can access it. Make sure your privacy policies are clear and easy for users to find, explaining how their data is used and what rights they have. Regularly update these policies to keep up with changes in the law or how you do business.

If you’re using third-party providers to handle your data, make sure there’s clear guidance and paperwork on data protection. Remember, while these providers act as Data Processors, you’re the Data Controller, which means you’re the one ultimately responsible for compliance. Having solid data processing agreements in place is key to outlining their duties and keeping your data safe.

You might also want to think about appointing a Data Protection Officer (DPO) within your team or getting advice from a legal professional to help you stay compliant. Keeping up with these rules isn’t just about avoiding trouble; it’s about earning your customers' trust by showing them you take their privacy seriously.

Illustration of male revichecking compliance of clod software. There is a giant password protected cloud next to them
Illustration of male revichecking compliance of clod software. There is a giant password protected cloud next to them
Illustration of male revichecking compliance of clod software. There is a giant password protected cloud next to them

Educating your team

Regularly training your staff on security best practices is essential because it helps them recognise and respond to security threats effectively. When employees understand the risks and know how to act, they're less likely to fall victim to scams, making your entire organisation more secure.

Training should cover a wide range of topics, including the basics like ‘how to use a password manager’, ‘how to identify suspicious emails’, or ’how to keep your software up to date’. Consider your team member’s different confidence levels and needs, to ensure everyone is prepared.

Create a culture where it’s okay to question things that don’t feel right, and where staff feel comfortable holding themselves and others accountable for web and data security and how improvements can be made.

By investing in regular training and creating a culture of awareness, you empower your team to be the first line of defense against security threats.

Illustration of hand inputting pin code, a password string, an ID badge, and a computer screen showing a padlock and warning triangle
Illustration of hand inputting pin code, a password string, an ID badge, and a computer screen showing a padlock and warning triangle
Illustration of hand inputting pin code, a password string, an ID badge, and a computer screen showing a padlock and warning triangle

The takeaways

Keeping your business and your customers safe means taking web security seriously. With hackers always on the lookout for weaknesses, focusing on security helps protect sensitive info and keeps you clear of legal hassles. It's all about building trust and showing your customers you’ve got their back.

Think of security management as a mix of keeping data private, accurate, and available, while staying on top of potential risks. Regularly training your team, securing your systems, and having solid agreements with third-party providers are key steps. By staying on the ball, you’re not just meeting legal requirements - you’re showing your customers that their safety and privacy are your priorities, which keeps them coming back.

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